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What to check

Say whether the control is physically stuck, presses normally but does nothing, or stopped responding after a drop. Tell us whether the other buttons still work. Refits can assess whether the control or another part is at fault.

Before booking

Share the model, case size, issue and your locality. Refits checks part availability and explains the quote and any applicable charges before work begins. Suitable repairs can be done at your doorstep. If workshop work is needed, we explain the options and seek your approval.

Find your Apple Watch model number · Check service coverage