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What to check

Try a known-working compatible magnetic charger and adapter, and make sure the charger and back of the watch are clean and dry. Tell us whether the charge symbol appears. The fault could be in the charger, battery or watch hardware.

Before booking

Share the model, case size, issue and your locality. Refits checks part availability and explains the quote and any applicable charges before work begins. Suitable repairs can be done at your doorstep. If workshop work is needed, we explain the options and seek your approval.

Find your Apple Watch model number · Check service coverage